Participating Church Agreement

C-Cab is scheduling and coordination software. The Church uses it to run its own volunteer transportation ministry: receiving ride requests from its people, approving its own volunteer drivers, and matching rides. C-Cab is free for churches and riders; no money moves through the Platform.

The Platform is not a transportation carrier, taxi service, or transportation network company. It does not provide, operate, or supervise transportation. It does not employ, select, dispatch, or pay drivers. It does not carry passengers, own vehicles, or provide any insurance to the Church, its volunteers, or its riders.

Every ride arranged through C-Cab is provided by the Church's ministry, by a volunteer the Church approved.

The Church appoints one or more coordinators who are authorized to act for it in C-Cab.

The Church — not the Platform — decides who may drive. Before a volunteer's first ride, the Church will verify their valid driver's licence and proof of automobile insurance, satisfy itself of their suitability (including any screening the Church's own policies require, such as a criminal record or vulnerable sector check), and record its approval in C-Cab. The Church may pause or remove any driver or rider at any time and agrees to do so promptly where safety warrants it.

The Church is responsible for the care decisions it makes for its members, including rides it books on behalf of managed members, and for responding to escalations the app raises (for example, an unclaimed ride approaching pickup time).

The Church confirms it maintains commercial general liability insurance appropriate for its ministries (commonly $2,000,000 or more per occurrence), and that it has confirmed with its insurance broker that a volunteer driver ministry is covered by its policies.

The Church confirms it carries, or will obtain before its first ride, non-owned automobile liability coverage (in Canada, an SPF No. 6 endorsement or equivalent) protecting the Church when volunteers drive their own vehicles on church business.

The Church understands that a volunteer driver's own automobile insurance is the primary coverage for any accident, that the Church's coverage responds to the Church's own exposure, and that the Platform provides no insurance of any kind. The Church will not represent otherwise to its members.

Rides are free to riders, and drivers are volunteers. The Church will not charge riders for rides arranged through C-Cab and will not pay drivers per ride. If the Church chooses to reimburse a volunteer's out-of-pocket expenses, it will do so outside the app at or below the Canada Revenue Agency's reasonable allowance rates, so that volunteers are not driving for compensation.

The Church will require each of its drivers to sign the Volunteer Driver Agreement (which C-Cab collects at driver signup), to maintain their personal auto insurance with adequate third-party liability limits (the Church sets its minimum; $2,000,000 is the common standard for volunteer programs), and to disclose their volunteer driving to their own insurer.

If a collision, injury, or other serious incident occurs in connection with a ride, the Church will ensure people are cared for first, that legal reporting obligations are met, and will notify the Platform within 48 hours with the basic facts. The Church will preserve related records and cooperate reasonably with any insurer's investigation.

The Church and the Platform are independent parties. Nothing in this agreement creates a partnership, joint venture, employment, or agency relationship. Neither party may bind the other. The Church's ministry is its own; the Platform's software is its own.

The Church is responsible for the operation of its ministry. The Church agrees to indemnify and hold harmless the Platform, its operator, and their personnel from third-party claims, damages, and reasonable legal costs arising out of the Church's ministry operations — including the acts or omissions of its coordinators, volunteers, and riders — except to the extent a claim is caused by the Platform's gross negligence or wilful misconduct.

The software is provided “as is” during the pilot. To the maximum extent permitted by law, the Platform's total liability to the Church for any claim connected to this agreement or the software is limited to the greater of the fees the Church paid for the software in the prior 12 months and $100. The Platform is not liable for indirect, incidental, or consequential damages. Nothing in this agreement excludes liability that cannot be excluded by law.

The Church will handle members' personal information in C-Cab (names, addresses, phone numbers, ride history, mobility notes, driver documents) only for running its transportation ministry, consistent with the C-Cab Privacy Policy and applicable privacy law, including Alberta's Personal Information Protection Act. Coordinator access is limited to people the Church has authorized.

Either party may end this agreement at any time; rides already scheduled should be honoured or cancelled with notice to riders. The Platform may update this agreement and will present material changes for acceptance; continued use after acceptance constitutes agreement.

This agreement is governed by the laws of Alberta and the federal laws of Canada. If part of it is found unenforceable, the rest stands. Together with the Terms of Use, Privacy Policy, and the signup affirmations, it is the entire agreement about the Church's use of C-Cab.

The Coordinator signs by checking the affirmations and typing their full legal name at registration. The parties agree this electronic signature is valid and binding under Alberta's Electronic Transactions Act, and that the Coordinator has authority to bind the Church.